Alimar Generator provides the following services 24/7 in line with the wishes and needs of its customers.
1. Location and Power Detection
Before purchasing a generator, it is necessary to determine the power and location for special solutions in line with the needs. After careful analysis by Alimar Authorized Services, we can recommend the most suitable generator to our valued customers.
2. Installation and Dismantle
Installation and dismantle services are provided for the relocation of your existing generator, the installation of a new one instead of the old or for the installation of a new generator.
The first start of your generator is provided free of charge by Alimar Authorized Services. Generators that are not commissioned by our authorized services will be out of warranty and It also prevents the determination and recording of the suitable location and working conditions.
3. Periodic Maintenance
It is important that your generator is regularly maintained and under control so that it functions properly.
By the Periodic Maintenance Agreement you will make with the After Sales Services Department of Alimar Generator, you can ensure that your generator always performs smoothly and has a longer life, in accordance with technical instructions, at high quality standards.
We would like to briefly share the important advantages offered to you by making a Periodic Maintenance Agreement with Alimar After Sales Services during or after the warranty period:
- First of all, you will work with a corporate service structure that knows Alimar Generator, regularly receives training, keeps all kinds of spare parts in stock, and working with such a team will provide you the advantages of less breakdowns, less costs and less time loss.
- The maintenance agreement you will make with our company, which has the responsibility of providing 24/7 service in the sector, includes successful after-sales services in domestic and international projects and has a technical personnel, will technically provide you continuous comfort.
- Thanks to Alimar Professional Field Team, who have received all kinds of technical training required for the full efficiency of your Alimar generator, who has the necessary technological equipment, tools and measuring devices, you will have the opportunity to solve the fault economically and quickly.
- Thanks to the Periodic Maintenance Agreement you will make with our After Sales Department in order for your Alimar generator to operate properly, you will be able to pre-determine the malfunctions that may occur. Our Alimar Professional Field Team performs critical checks and tests at 34 points of your generator with special training during periodic controls.
- As Alimar generator, besides doing your daily and weekly maintenance checks; Making monthly checks by an expert, trained and certified technician will ensure that your generator is always ready for duty. You do not pay additional labor fee for breakdown and maintenance services within the scope of the contract, and you have the service guarantee provided by a reliable team 24/7.
- As Alimar After Sales Services Department, we closely follow technological developments in order to serve you better. We use the most modern materials and equipment in business processes. We believe that continuous education is indispensable in raising sustainable quality standards. We constantly update and improve our technical knowledge and aim to provide the best quality service to our valued customers.
4.Spare Parts
Alimar Authorized Services allow you to reach uninterrupted power comfort with spare part solutions at the quality and technology that your generator needs and high stocking capability. The use of original spare parts, which are as important as technical service, is an important factor that increases the life and time of your generator. Therefore, in order for your generator to serve you for many years without losing its performance, original spare parts recommended by Alimar Authorized Services should be used. The original spare parts you need for your generator are just a phone call away.
5. Breakdown-Intervention Services
You Alimar customers are provided with the comfort of a reliable service that you can get 24/7 in case of failure or out of service of generators. You report your problem and we will provide a solution.
6. 2nd Hand Purchase, Sale and Rental Services
Your second hand generators are examined on site with our expert staff and evaluated with the most optimum prices. It offers the opportunity to be covered by warranty with periodic maintenance agreements for used generators. In addition, we provide the opportunity to install Alimar Generator with the most suitable solution by replacing your old generator.
7.Training
We offer generator training for beginner and advanced levels, as well as basic training services for use and maintenance with our experienced and trained technical staff according to the needs of our customers and the level of the participants.
